Manage IT Services

Manage IT Services

IT-Mate solution provides Managed IT services for small to mid-size businesses located all round Victoria. All our support staff are based in Melbourne, Australia.  We take full responsibility for the integration, enhancement and evolution of all your IT assets which will help you grow your business reducing cost and increase profitability. We become your Virtual IT Department allowing you to focus on running your business efficiently.


Benefits of from IT-Mate Managed Solutions

  • Reduce IT management cost
  • Increase efficiency and profitability
  • High availability and security
  • Reduce financial risk with fixed monthly cost
  • Simplify you I.T environment
  • Improve customer satisfaction
  • Up to date with the latest technology

Service Offering

  • An end-to-end managed IT service tailored to your need
  • 24x7x365 monitoring of IT infrastructure for vulnerabilities and errors
  • Proactive maintenance to reduce unwanted downtime
  • Monthly reports on IT infrastructure health
  • Operation maintenance including patching and changes
  • Resolving incidents including managing vendor part replacement
  • Liaising with 3rd party application and service providers for support
  • Software licensing
  • Hardware and software procurement