Australian based support desk who will be able to solve any IT issue either through remote or onsite support. Our staff are highly trained professional who are ready to help. Whether it’s regular helpdesk support or providing higher end technical troubleshooting and resolution we can provide the correct resource, at the correct level at the correct time. Our support is available throughout the year 24/7.
Helpdesk services are provided to all MSP clients under contract. These services can be used by all staff members in the organisation to resolve all their IT related issues.
When a service desk ticket raised with the helpdesk require specialist technical skills or physical access to systems onsite the request will be promptly escalated and promptly scheduled to a field service IT consultant.
Our support staff are available 24x7x365 days and can be contacted any time any day.